PRIVACY

PRIVACY & COOKIES

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cocoplumcowbridge.co.uk (the “Site”).

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud and under some circumstances process age verification checks (for dangerous goods etc); and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Depending on whether you join our mail list without placing an order we also use our Marketing information for this purpose.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use wix.com to power our online store.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

USEFUL LINKS

Contact Us

36 High St, Cowbridge CF71 7AG

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